Andrew Smith Funeral Services is wholly owned and run by Andrew Smith, our Managing Director
We are not connected with any other businesses, either directly or indirectly. We provide a truly independent service, however to ensure that you are fully informed of all assistance available to you, we will also provide you with help and information from other, external service providers. We take reasonable steps to ensure that these third-party providers are suitable organisations who conduct their business in a similar manner to ourselves.
We will treat the personal information that we obtain from you with total regard for the regulations surrounding data protection. We will establish your needs and help you to make the right choices for you and your loved one. In doing this, we will never exploit your vulnerability or try to persuade you to choose an elaborate funeral when a less expensive funeral is more appropriate to your circumstances.
You are unlikely to witness the care of your loved one, but we assure you that everything, both seen and unseen, is carried out as though the family were present. We promise that your loved one will be treated with the greatest care and respect, ensuring that their dignity is maintained at all times. We will dress and present your loved one in their own clothing or a simple, dignified robe that we will provide free of charge.
We hope that you will be delighted with the service that you receive from Andrew Smith Funeral Services, but if you have any queries or concerns then please do not hesitate to contact us and we will respond to you immediately.